{"article":{"id":6359380074779,"url":"https://celigosuccess.zendesk.com/api/v2/help_center/en-us/articles/6359380074779.json","html_url":"https://docs.celigo.com/hc/en-us/articles/6359380074779-Retain-your-log-and-error-data-for-more-than-30-days","author_id":417756103851,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":5922939724955,"created_at":"2022-06-03T20:27:49Z","updated_at":"2026-11-03T22:24:04Z","name":"Retain your log and error data for more than 30 days","title":"Retain your log and error data for more than 30 days","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-16T14:23:33Z","user_segment_id":null,"permission_group_id":728112,"content_tag_ids":[],"label_names":[],"body":"
\n

If you're an account owner or administrator, you can enable your Celigo platform log and error data for 30 or more days at Account → Data retention. The data retention period varies based on your Celigo license, which you can upgrade at any time. You can also configure each flow not to retain processed data, enhancing sensitive data security and limiting error analysis.  You can also delete records if your customers exercise the Right to Delete in compliance with GDPR and CCPA rules.

\n

Click the Request upgrade button to request an upgrade, and someone will contact you.

\n
\n

\nData management

\n

The retention period for your log and error data is based on the day you created or upgraded your account. For example, if your subscription starts on September 1st and your data retention period is set to 30 days, any error data processed on the 1st is retained until September 30th. Data processed on September 30th will be retained until October 29th. Any data processed before your upgrade will be deleted at the original limit you had.

\n

The default retention period is 30 days. Based on your subscription, you can opt for a longer retention period of up to 180 days.  The Celigo platform will store any logged data generated after your upgrade according to your new plan.

\n
\n

\nTopic retention is configured per topic

\n

The account data retention setting doesn't control how long topics keep messages. Each topic has its own retention period, set when you create the topic and configurable from 1 hour to 90 days. See Create and manage topics.

\n

Flow errors and retry data are independent of topic retention. A record that failed while processing a message stays retryable from its stored retry data even after the source message has aged out of the topic.

\n
\n
\n
\n
\n
\n

\nSaved data

\n

The following log and error data is automatically saved.

\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
FeatureSaved data
\nAccount dashboard Run history data, including, but not limited to Integration, Flow, Success, Ignored, Errors, Auto-resolved
\nIntegration dashboard Run history data, including, but not limited to Flow, Success, Ignored, Errors, Auto-resolved
\nRun console Flow run data, including, but not limited to Step, Status, Success, Ignored, Errors, Auto-resolved, Duration
Run historyHistorical run data and the ability to download the file in the case of file-based flow runs. Includes: Flow, Status, Duration, Started, Completed, Success, Ignored, Errors
\nError dashboard Historical data, including opened and resolved errors, the ability to edit retry data, error request and response data, and retries performed.
\nDebug logs Includes export, import, connection, and script debug logs
Topic message history Retained messages (timestamp and payload) for the topic's configured retention period, 1 hour to 90 days. Independent of the account-level log/error retention setting above.
\n
\n
\n
\n

\nDeleted data

\n

You can delete the saved data if you choose to or if your customers exercise their Right to Delete. This functionality is compliant with GDPR and CCPA rules. You can delete resolved errors, files from run history, and debug and script logs. You cannot delete job run details, statistics, timestamps, success count, ignore count, error count, etc. You'll have to choose what you want to delete to purge the data.

\n
\n
\n
\n
","user_segment_ids":[]}}