Shopify Error Code: invalid_key_or_ref, Error Message: Invalid price reference key -1

Celigo Support

Data Flow: Shopify Order to NetSuite Order Add

Error Code: invalid_key_or_ref

Error Message: Invalid price reference key -1

Reason:

Custom price levels are not turned on. Item price level is set as a name field in integrator.io, instead of internal ID.

Resolution:

Enable custom/multiple price levels in the company setup.
Look into the integrator.io settings for the order import. The item price level is looking to export a name export field with a number in the export side.

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