Shopify Error Code: missing_static_lookup, Error Message: 'Could not find mapping in static lookup. { Source: paymentmethodLookup} { Key: direct}'

Data Flow: Shopify Order to NetSuite Order Add

Error Code: missing_static_lookup

Error Message: 'Could not find mapping in static lookup. { Source: paymentmethodLookup} { Key: direct}'

Reason: Mappings are missing for the respective payment method.

Resolution:

Be sure to map the value (Key) displayed in the error message to the desired payment method in NetSuite.

1. Go to integrator.io and navigate to the Shopify Connector Tile. Click the "Settings" icon to view the Flow settings page.

2. Click Order Sync Settings.

3. Under Flows, go to "Shopify Order to NetSuite Order Add" and click the Mapping icon to edit the Payment Method mapping.

4. In the Mappings section, look for the 'Payment Method (InternalId)' in the left column fields and in the right column fields, click Edit (Gear icon) to view the Settings page.

5. Choose 'Field Mapping Type' as Lookup.
- Under 'Options', select 'Static: Value to Value'
- Under 'Export Field' enter the value of key from the error message and choose 'Import Field' from the dropdown.

6. Click "Save" to save your changes.

7. Go to the the Integrator dashboard and view the Error dialog. Click Retry to re-run the Order Import flow successfully.