Note: The name “SmartConnector” has changed to the “Integration App” as they are built on our Integration Platform as a Service (iPaaS), integrator.io.
Item Alias support for the Order, Inventory, and Pricing data flows
This enhancement allows you to link multiple SKUs on Amazon (aliases) to a single SKU in NetSuite. Listing one SKU from NetSuite in multiple categories on Amazon allows you to attain broader product visibility and customer reach on Amazon. This also enhances the sale prospect for an item on Amazon. To leverage this functionality you are required to manually set up aliases in NetSuite by setting up a new custom record "Amazon Alias".
To support this feature for Order (MFN and FBA), Inventory, and Pricing data flows, a new checkbox, Amazon Item Aliases, has been added in the advanced settings section for all supported flows. Use this check box if you have configured item aliases in Amazon and NetSuite to link multiple Amazon SKUs with a single SKU in NetSuite.
Note: The enhancement is supported with:
- Both FBA and MFN items
- Simple Item and Kit Items
Support for additional Amazon categories in Item Export
Prior to this enhancement, the integration app only supported the following Amazon item categories:
- Auto Accessory
- Camera and Photo
- Consumer Electronics
- Home Improvements
With this enhancement, the following Amazon item categories have been added to the supported categories list:
- Food and Beverages
- Book Loader
Import MFN order cancellations from Amazon into NetSuite
Prior to this enhancement, The Order Status drop-down list in Advanced Setting of the Order (MFN) section allowed you to only import order with status Shipped and Unshipped from Amazon to NetSuite.
As part of this enhancement, the Order Status drop-down list has been now replaced with a multi-select field, Sync orders when order status is, that allows you to also import canceled MFN orders from Amazon into NetSuite. Using this field, you can import order with status Shipped, Unshipped, and Cancelled. This multi-select field lets you select the order statuses and only the order with status matching your selection are synced with NetSuite. The leading practice is to set this field as 'Unshipped' and 'Canceled' once you are live.
- This feature is only supported with MFN orders because FBA orders are imported into NetSuite only once they are shipped on Amazon.
- Partial Cancellations are not supported (When an order is partially canceled after it has been imported into NetSuite).
Support for automating the billing of NetSuite orders as Cash Sale/Invoices
This feature allows you to automate the generation of cash sales/invoices from orders imported from Marketplaces/Webstores into NetSuite. By leveraging this feature you are no longer needed to manually bill these orders in NetSuite as they are already paid for on the Marketplaces/Webstores.
Two new integration flow, NetSuite Order to NetSuite CashSale Add and NetSuite Order to NetSuite Invoice Add, have been added in the Billing section that generates a cash sale or invoice respectively for the corresponding order in NetSuite.
The Billing section also allows you to specify when you want to bill orders. i.e when the status is pending fulfillment or pending billing. When you bill an order in NetSuite, whether an order will be billed as Cash Sale/Invoice is actually determined by the fact whether the "Payment Method" field on the sales order is empty or not (NetSuite native behavior). If it's empty, it transforms into an invoice. If it's non-empty, it transforms into a cash sale.
Note: Billing of partially fulfilled orders is not supported with this enhancement.
Import FBA order with “zero” quantity in NetSuite
Prior to this enhancement, it was not possible to import an order from Amazon to NetSuite which has a line item with quantity as Zero. An error used to be generated whenever the order with Zero line item quantity was imported using the Amazon (FBA) Order to NetSuite Order Add or Amazon (MFN) Order to NetSuite Order Add flow.
With this enhancement, the Amazon (FBA) Order to NetSuite Order Add and Amazon (MFN) Order to NetSuite Order Add flow has been enhanced to enable importing an order in NetSuite which has line item quantity as Zero. When you import an order with multiple line item among which a line item quantity is Zero, the order is added in NetSuite with the status of line item with zero quantity marked as “Closed”.