Error on Order Import
Error Code: INVALID_KEY_OR_REF
Error Message: ''Invalid item reference key 1009 for subsidiary 1.'
Reason: The Subsidiary of the Item does not match the Subsidiary of the Customer.
Ensure that both the Item and Customer belong to the same Subsidiary.
- In NetSuite, Navigate to Lists->Accounting->Items. Find the Item with internal id "1009".
- Edit the Item Record & set the Subsidiary with internal id "1" & Save the Item Record.
Note: In order to find the Subsidiary with internal id "1". Navigate to NetSuite -> Setup-> Company->Subsidiaries.