JIRA Integration App Field Mapping Best Practices

Celigo Support

December 04, 2020 11:41
Updated

Issue Fields

For JIRA originating flows, JIRA Issue fields can be retrieved by using " issue.fields. " followed by the field name.

For NetSuite originating flows, use " fields. " followed by the field name.

JIRA Integration App does not add the appended value to a field by default. The 'Append To Field' from the table must be added for specific JIRA field type mappings.

If the Field Type in JIRA is a Select-List, please add the JIRA field on the Field Mapper (found in this format - issue.fields.customfield_ XXXXX) then add .value at the end of the field (as shown in Example below).

Below are specific field types, suffixes to append to fields, and examples. The examples are screenshots from the JIRA Integration App field mapping.

JIRA Field Type	Append To Field	Example
Text Field (Single line)	.name
Select List (Single choice)	.value

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