Problem: Gift card order is stuck on order import. Error 'Failed to add Shopify Order "XXXXX" mapping error occurred. More than one match for "[["internalid", "isempty" AND "isinactive","is","F"]]" for the record type item".' Could not find a match for the record type '"item"'.
Solution: A NetSuite item record must be created for it and the gift card needs to be entered as a non-inventory item in NetSuite and it must have a SKU.
Each SKU will need to link to a different Non-Inventory item (one for $10.00, another for $25.00 and so on).