Manage account and integration permissions



  • Rob Riccio

    Tom Santiago should Manager Level users be able to submit tickets? I didn't see that addressed in the article as to who has that authority, if it is reserved only for Admins.   Had a manager user who tried and was redirected from within .io and I wasn't sure if it's a glitch, or by design.

  • Balasubramanian Mahadevan Community manager Senior Technical Writer
    Celigo University Level 2: Seasoned

    Rob Riccio If you are talking about submitting support tickets, I believe it is not restricted based on a role. Any user with any role can submit a support ticket. You can find more information about this in the Submit a support ticket article.

  • Yash Kumar Salesforce Integration Whiz NetSuite Integration Whiz
    Awesome Follow-up
    Magento 2-NetSuite IA Certification
    Salesforce-NetSuite IA Certification
    ZenDesk-NetSuite IA Certification
    Celigo University Level 4: Legendary

    Can users with "Manage" access enable debug logs?


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