Order - Settings

The Settings > Order tab consist of the following tab:

• General 
• Shipping
• Orders
• Customers

General tab

• Filter orders by: Let’s you select the time filter. Based on the value selected in the drop-down, the associated orders within the specified duration are imported from eBay to NetSuite. Two options are: Last modified time and Creation time. The recommended option is to select the Last Modified Date and leave the Duration in days option as blank. The option is a delta flow (searches for the latest or updated orders)
• Duration in days: Specify the duration in days to import orders. The duration is considered from now till the specified number of days in the past. The maximum value is 29.

• Go Live Date: Enter the date from when you want to start importing the orders. All eBay orders created prior to this date are ignored. When specified, this date takes precedence over the Duration setting.

• Deduct GST/VAT from order total: Enable this checkbox to deduct GST/VAT from the order total before it is added to NetSuite.

Shipping Tab
This setting lets you map the shipping methods between eBay and NetSuite. You can also provide a default value in case no match is found. Click in the row to select and map the shipping method.

• Fail If Unique Match Not Found: Select this checkbox, if you want the order sync to fail when there is no match.
• Use Null as Default Value
• Use Empty String as Default Value
• Default Lookup Value: Select the default Shipping Method from the list.

Orders tab

• eBay Order Id(s): Provide up to 10 eBay order ids separated by a comma (,) and click Save for an on-demand import of orders from eBay to NetSuite.

• NetSuite non-inventory item to track eBay shipping costs: Lets you choose a pre-configured non-inventory NetSuite item (Sale or ReSale) that can be used to track eBay order's shipping costs. The selected item then appears as a line item in NetSuite Sales Order. Note: Selection of this non-inventory item is optional.

To get eBay order id(s), see How to obtain order id from your eBay account?

Customers tab

• Default NetSuite Customer for All eBay Orders: Provide the internal id of the default customer record in NetSuite if you prefer to skip the creation of new customer records in NetSuite for each new order from eBay and assign a default customer record to all the eBay orders.