Description: Export the NetSuite refund orders as Magento Creditmemo.
This data flow reads the data from the saved search “novamodule Magento1 Refund Order Export” and processes the records with the “IS SYNCED” status of “NO”. Once the record is processed, the record will automatically set the “IS SYNCED” status to “YES”.
By default this data flow creates an Offline credit memo. For Online payments, it works as follows.
Online Refund: The Magento order captured and created the invoice within Magento. When it creates a credit memo, first it tries to refund the order online. If an error occurs when refunding online, it will refund offline.
- If the Magento order has multiple invoices and each invoice has captured the payment online:
- If want to refund the specific invoice, provide the Invoice ID when creating the refund:
Steps to Configure
Advanced Settings: Choose the saved Search - Check the field “Select a NetSuite Saved Search for syncing Order Refund”. If the saved search is not selected, click on the refresh button and choose the “novamodule Magento1 Refund Order Export” saved search and save the setting.
Field Mappings: No need to update the field mappings.
********NOTE: Please make sure that the “Magento1 Item Id” field is available on the refund form on item level before created a refund. If it is not available, then apply this field to all the forms.