With the BigCommerce Order Import flow, we are updating existing B2B customer records and the company name is being deleted as a result. In order to prevent this from happening, we need to update the BigCommerce bundle (ID: 119235) to version 188.8.131.52 or higher. Also, we need to update the customer mapping for company name to company name, first_name to name, last_name to lastname, and if company name is null, set Individual to true.
- If Company Name is null, the customer record will be created as an individual. Company name will not be set since this field will not be available for the Company Type customer record. First and Last names will be set.
- If Company Name has a value, then the customer record will be created as type 'company' (Individual set to false). The Company Name will be set to the value of company from BigCommerce and First and Last Names will not be populated since the fields will not be available for the company customer type.