Update payment method mapping

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14 comments

  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Mina Banoub Yes, users should make the changes only after Jan 24th, 2024. Once the new setting is added to their IA's, users must enable it and update the gateway field values in their 1:1 static payment method setting. Thanks!

    2
  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Hi David Gollom, yes. Sorry for the confusion. Updated the doc to make it more clearer. Thank you!

    1
  • David Gollom Strategic Partner
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    Hi Saikumar - 

    This sentence is a little confusing. 

    IMPORTANT: This update is relevant only if you populate the payment method mapping under Settings > Order > Payment > Map Payment Method; no further action is required.

    Did you mean to say "if not, no further action is required?"  

     

    0
  • David Gollom Strategic Partner
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    Thanks Saikumar!  Great document. Very clear on what to do! 

    0
  • Aishwarya M J Referral Partner
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    Celigo University Level 4: Legendary

    Hi Saikumar Rachamalla

    We have the Payment method mappings set as Shppify Payment Method "Direct" mapped to a NetSuite payment method. Could you please confirm if this mentioned payment gateway update is applicable here? If yes, we would need to map the payment gateway "shopify_payments" right?

    Thanks

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  • Edward McQuinn

    Hello,

    This does not automatically add the gateway field for me after completing the mapping and checking the box.  

    0
  • Mina Banoub Strategic Partner
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    Hi Saikumar Rachamalla, just to clarify -- should clients expect to make these changes only after January 24th or are we able to make the updates anytime between now and March 1st?

    Best, Mina

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  • Edward McQuinn

    Saikumar Rachamalla. I don't see that field, but when I look at my mappings in settings -> Payment -> Map Payment Methods. They all been wiped without me doing it.

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  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Hi, Edward McQuinn could you please raise a support ticket to validate the issue in detail? Thanks!

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  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Hi, Dipali Mose - The feature release is postponed to January 24, 2024, because the Celigo and Shopify executive teams had a discussion recently, which resulted in Shopify postponing the deprecation date from January 1, 2024, until March 1, 2024. Originally, the planned date for deprecating the field “processing_method” was January 1, 2024. We are re-planning the patch release scheduled for December 18, 2023, to be available by January 24, 2024

    Thank you!

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  • Dipali Mose

    I tried to add mapping in payment tab but there is no option like Map Shopify payment gateway to NetSuite payment method

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  • Nilesh Kumar Senior Product Manager
    Celigo University Level 4: Legendary
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    Hi Aishwarya,

    For your scenario, the "gateway" field in the transactions API will have the value "shopify_payments". As you rightly mentioned the same needs to be mapped in the payment gateway.

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  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Edward McQuinn I request that you submit a support ticket so our team can address the issue. Thank you!

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  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Edward McQuinn, please confirm if you are using the 'processing method' field in the payment method mapping. We want to inform you that this update is relevant only if the 'processing method' field has already been utilized in the payment method mapping.

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