Install and set up the BigCommerce - NetSuite Integration App

Rameez Zari

Updated November 03, 2023 08:25

Overview

The BigCommerce - NetSuite integration app helps retailers connect the BigCommerce eCommerce platform with the proven back-office features of NetSuite and keep the orders, customers, fulfillments & inventory levels in sync.

Before You Begin

Before you begin with the installation of the BigCommerce - NetSuite integration app, perform the steps mentioned below.

1. Accomplish the steps mentioned in the Prerequisites article.

2. Install the integrator.io and BigCommerce bundles in NetSuite.

a. Install integrator.io bundle in NetSuite.

b. Install BigCommerce Bundle in NetSuite.

Install integrator.io bundle in NetSuite

To install the integrator.io bundle in NetSuite:

1. In NetSuite, go to Customization > SuiteBundler > Search & Install Bundles.

2. In the Search bar, enter "Celigo integrator.io". Find Bundle ID 20038.

3. Click Install.

Install BigCommerce Bundle in NetSuite

To install the BigCommerce bundle in NetSuite:

1. In NetSuite, go to Customization > SuiteBundler > Search & Install Bundles.

2. In the KEYWORDS textbox, enter "Celigo BigCommerce Connector" and then click Search. Find Bundle ID 119235.

3. Click Install.

Install BigCommerce - NetSuite Integration App

To install the BigCommerce - NetSuite integration app (integrator.io):

1. In integrator.io, go to integrator.io Menu (the Waffle icon) > Integration Marketplace > BigCommerce > BigCommerce - NetSuite Integration App.

2. Click Install. The integrator.io Dashboard page will appear and in that, you can see the BigCommerce - NetSuite Integration App tile is ready for setup.

Note: If you see the Contact Sales button instead of the Install button, please reach out to your Account Executive to check the status of your Integration App license.

3. On the BigCommerce - NetSuite Integration App tile, click Setup and go through the guided install process.

4. On the BigCommerce - NetSuite Integration App Setup page,

a. For NetSuite Connection, Configure NetSuite Account Credentials.

b. For BigCommerce Connection, Configure BigCommerce Connection Credentials.

c. For Integrator Bundle, the Installed status will come automatically. This is because you installed the integrator.io bundle.

Note: If you are seeing the Click to Install link, click the link and this will open the NetSuite login page. Log in to NetSuite using your NetSuite credentials and the Click to Install will automatically convert to the Verify Now link. Now click Verify Now.

d. For BigCommerce Bundle, click Verify Now. This is because you installed the BigCommerce bundle.

Configure NetSuite Connection Credentials

To configure NetSuite Connection credentials:

1. On the BigCommerce - NetSuite integration app Setup page, for NetSuite Connection, click Click to Configure;

2. In the NetSuite Connection dialog box, configure the connection details by following the steps in this document.

Note: To configure the NetSuite connection, make sure that the account you use has owner access that can access all subsidiaries.

Configure BigCommerce Connection Credentials

To configure BigCommerce Connection credentials:

1. On the BigCommerce - NetSuite integration app Setup page, for BigCommerce Connection, click Click to Configure.

2. In the BigCommerce Connection window, from the Authentication Type drop-down list box select either of the following.

Token: Enter appropriate values for Access Token and Client ID.
Basic: Enter appropriate values for Username, Password, and Base URI.

3. Click Test. The Connection is working fine message appears.

4. Click Save.

Note: You can't delete an online or offline connection, once configured.

See Also:

How to find Access Token, Store HASH, and Client ID information from BigCommerce account?
For shipment and payment method configurations, refer to Maintain And Monitor BigCommerce - NetSuite Integration App