When an Issue is created or updated in JIRA, the connector automatically exports the same record to NetSuite and keeps both systems in sync always. The data flow is bidirectional. When an Issue is created or updated in NetSuite, the same issue is automatically exported to JIRA.
Note: Please configure a "Default NetSuite Product" to enable "JIRA Issue to NetSuite Issue Add" flow
Refer the following example to see the connector in action:
Create an Issue in JIRA
The Items in the NetSuite Product dropdown are updated when the Default NetSuite Product setting is refreshed in the integrator.io settings page. The value selected here is set as NetSuite Product in NetSuite Issue form.
The Issue sync data flow and settings are visible in the integrator.io data flow settings section.
The data flow is automatically triggered in real time and the status is visible in the integrator.io dashboard. The following screen shows an example of a flow that is in progress.
The flow is completed in a few seconds.
The Issue is now exported to NetSuite and is visible in the Issues section.
View the issue
Advanced settings enable you to tweak the prebuilt data flow based on your business needs.
Sync JIRA Comments to NetSuite Details: This setting allows you to sync Comments on a JIRA Issue as Details in the NetSuite Issue.
Sync NetSuite Details to JIRA Comments: This setting allows you to sync Details on a NetSuite Issue as Comments in the JIRA Issue.
Sync JIRA Issues of all Priorities to NetSuite: Choose this setting to sync all JIRA Issues as NetSuite Issues.
Only Sync JIRA Issues with Priority: Choose this setting to sync only those JIRA Issues to NetSuite which are of the selected Priority.
Sync NetSuite Issues of all Priorities to JIRA: Choose this setting to sync all NetSuite Issues as JIRA Issues.
Only Sync NetSuite Issues with Priority: Choose this setting to sync only those NetSuite Issues to JIRA which are of the selected Priority.
Sync the following JIRA Issue Types as NetSuite Issues: This setting allows you to choose JIRA Issue Types which will be synced as NetSuite Issues.
Default JIRA Project: While syncing a NetSuite Issue in JIRA, if no JIRA Project is selected then the Issue will be created under this default JIRA Project.
Default NetSuite Product: While syncing a JIRA Issue in NetSuite, if no NetSuite Product is selected then the Issue will be created under this default NetSuite Product.