I have received multiple messages with the following error:
Message Name: SSS_REQUEST_TIME_EXCEEDED
Message: The host you are trying to connect to has exceeded the maximum allowed response time.
In this circumstance, Magento is not responding within 45 seconds of sending the request, so the connection times out. This happens for a variety of reasons:
- High processor load on the server
- Magento is running a memory intensive task and is unable to accommodate the request sent in a timely manner.
Please have your Magento administrator view this documentation. This is our recommended setup for Magento and may resolve the timeout issue.