In Zendesk, there are fields in the top left corner of Organizations known as Organization Keys.
We can map these fields in the Zendesk Support integration app by using the following IDs:
- Tags - text field
- Domains - text field
- Group - picklist, enter the ID of the group
- Users - conditional boolean field. values are 0 or 1. The subfield is the comments with boolean values 0 and 1.
- Details - text field
- Notes - text field
In the integrator.io, configure the Add and Update dataflow mappings for the Organization as follows: