Note: The name “SmartConnector” will be changing to the “Integration App” to more clearly establish that our pre-built Integration Apps are built on our flagship Integration Platform as a Service, integrator.io. Find out more about integrator.io.
Error Message
[INVALID_KEY_OR_REF] [ Invalid price reference key -1 for item <NULL>.]
Definition
This error is returned when a particular product on the opportunity is not yet synced/available in NetSuite.
Steps To Resolve Error
- Get the NetSuite Internal ID of the product/item in NetSuite.
- Enter the NetSuite Internal ID value on the corresponding Salesforce product's NetSuite Internal ID field.
- Save.
- Re-push the opportunity.
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