If you use price books in Salesforce, you will need to manually include (or exclude) the description and subtotal products. To do this, open the product in Salesforce and at the bottom of the page, there should be an option to include or exclude a product from each of your price books.
This manual step is required because NetSuite does not store pricing info for these item types, and there is no way for the connector to know which price books should be included and which should not.
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We don't have any Subtotal items in NetSuite, but there is a default Subtotal item that we can add to transactions. These transactions throw an error when syncing to Salesforce. It is not clear how we are supposed to account for this default Subtotal line item...
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