When you fulfill a Walmart order in NetSuite, the Walmart - NetSuite integration app's NetSuite Fulfillment to Walmart Shipment Add flow sends the shipping and tracking information to Walmart, so Walmart can keep the customer who placed the order informed. The flow runs on a schedule. This article covers the fulfillment settings and how to run the flow.
Fulfillment settings
These settings are under Settings > Fulfillment:
- Select the NetSuite saved search for syncing item fulfillments: The saved search that selects the item fulfillments to sync to Walmart.
- Ship Method Mapping: Maps NetSuite ship methods to Walmart ship methods. For details, see Map ship methods between Walmart and NetSuite.
- Automate shipment carrier mapping: When on, NetSuite shipping methods are mapped to Walmart shipping carriers automatically. When off, map the carriers yourself in the flow's mappings.
Run the fulfillment flow
- In the integration app, go to Settings > Fulfillment, and save your settings.
- Go to Flows > Fulfillment, and run NetSuite Fulfillment to Walmart Shipment Add.
- Check the run on Dashboard.
After the flow runs successfully, the Walmart orders show the shipping and tracking information.
If a fulfillment fails because the customer requested a cancellation, see Fulfillment fails for orders with a cancellation request.