Once an order is fulfilled in NetSuite, the shipping and tracking info is automatically exported to Jet for further communication with the customer that placed the order. The data flow is a near real-time export of fulfillments (batch flow) and exports the following fulfillment information: Shipping Carrier Name, Tracking Number, Shipping Date, Shipping Method, Tracking URL (if available). The flow supports partial fulfillments and also handles multiple tracking numbers.
For the fulfillment flow to work correctly, you must follow one of the following options -
- Option-1: Map fields using the static mapping option from the Field Mapping section of the data flow or
- Option-2: Remove the mapping (since the order flow is not dependent on the ship method field)
Option-1: Map fields using the static mapping option from the Field Mapping section of the data flow
The setting options are described below. Go to the Field Mappings section of the Fulfillment flow to use the different types of Field Mapping options. zFrom the Field Mapping section, under Lookup field mapping type, create a static mapping between Netsuite Ship Methods and Jet Ship Methods as follows:
- Enter Netsuite Ship Methods in the Export Field
- Enter a valid Jet Ship Method in the Import Field
- You can also provide a default Ship Method. In case of lookup failure, the flow will send the default value to Jet.
Option-2: Remove the Ship Method mappings from the Mappings section
For fulfilling an order in Jet, Ship Method is not a mandatory field in JET. You can remove this mapping if you don't want to send Ship Method.
Save Advanced Settings and Run Flow
In the Fulfilment data flow Settings panel, Save your advanced settings and trigger the flow from the panel (click the ‘Play’ button).
Advanced Settings: Select the appropriate NetSuite saved search for syncing item fulfillments.
The integrator automatically pulls the shipping and tracking info of the fulfilled order into NetSuite and exports the data to Jet.
The status of the data flow is visible in the dashboard. The Dashboard option is available to the top right corner of the Settings screen.
The orders in Jet are automatically updated with shipping and tracking info as soon as the flow is successful in integrator.io.
Fulfillment record in Jet