This data flow imports all the customer returns created on Jet and imports them into NetSuite as Return Authorizations (RMA) for the corresponding sales order imported from Jet. Sellers are expected to create an Item receipt to manage the return of inventory (when the item is physically received at their warehouse) and a credit memo to balance the financials. The Jet generated return authorization id is stored on a NetSuite custom field called ‘eTail Return Authorization Id’ on the RMA record.
Note: The connector does not create Item Receipts or Credit Memos.
Sample screens depicting the data flow:
Return authorization in Jet.
Run the data flow from the settings dashboard.
The status of the flow is visible in the dashboard.
The record is instantly imported to NetSuite.
Select and save the 'saved search' settings before you run the data flow.
NetSuite Refund To Jet Refund Add