The connector syncs Time tracking information from JIRA to NetSuite for a NetSuite Project Task, Issue or Support Case.
Video overview of JIRA Time Tracking to NetSuite Time Tracking sync
NOTE: Please configure a "Default NetSuite Billable status" value to enable "JIRA Time Tracking to NetSuite Time Tracking Add" flow.
Enable the flow in the 'Time Sync' data flow settings.
Logging hours in JIRA.
Integrator dashboard displays the status of the real time flow. Flow completes successfully.
NetSuite project displays the time tracking info instantly.
Advanced Settings: Settings enable you to tweak the prebuilt integration.
- Sync Time Tracking information for: This setting allows you to choose NetSuite Record Types for which Time Tracking information will be synced. Select one or more values. The connector syncs time tracking information from JIRA to NetSuite for a NetSuite Project Task, Issue or Support Case.
- Default NetSuite Billable status: While syncing Time Tracking information from JIRA to NetSuite, if no Billable status is selected then the Time Tracking record will be created with this billable status.
- Default NetSuite Location: While syncing Time Tracking information from JIRA to NetSuite, if the Employee does not have an assigned location then this defualt location will be used in the Time Tracking record.
- Default NetSuite Service Item: While syncing Time Tracking information from JIRA to NetSuite, if no Service Item is selected then the Time Tracking record will be created with this Service Item.
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