Each NetSuite Case must be associated with a NetSuite Customer. This flow syncs all NetSuite Customer names to a custom field in JIRA that is available in the JIRA Issue creation form. Customer names are synced to JIRA whenever they are created or updated in NetSuite.
Note: Please configure a "Default JIRA Project" to enable "NetSuite Case to JIRA Issue Add" flow
Sample screens depict the flow.
Customer list in NetSuite.
The real time data flow (NetSuite Customer to JIRA) automatically triggers the transfer of the records into JIRA.
The dashboard provides the status of the flow.
Verify that the customer list is exported to JIRA once the flow is successfully completed.