When you configure an export, import, or lookup using the form view designed for the Gong connector, the following API operations are supported:
Note
If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Gong API documentation. You can also create a composite endpoint for this application in HTTP mode.
| Resource | API endpoint | Export |
Import |
|---|---|---|---|
| Auditing | Retrieve logs data by type and time range | X |
|
| Calls | Retrieve call data by date range | X |
|
| Add new call |
|
X |
|
| Retrieve data for a specific call | X |
|
|
| Retrieve detailed call data | X |
|
|
| Get manual CRM associations | X |
|
|
| Retrieve transcripts of calls | X |
|
|
| Add call media |
|
X |
|
| Coaching | List all coaching metrics | X |
|
| CRM | Get CRM objects | X |
|
| List schema fields | X |
|
|
| Get generic CRM integration details | X |
|
|
| Get request status | X |
|
|
| Upload CRM objects |
|
X |
|
| Upload object schema |
|
X |
|
| Register a generic CRM integration |
|
X |
|
| Delete a generic CRM integration |
|
X |
|
| Data privacy | Retrieve all references to an email address | X |
|
| Retrieve all references to a phone number | X |
|
|
| Delete the email address, and all associated elements |
|
X |
|
| Delete the phone number, and all associated elements |
|
X |
|
| Digital interactions | Post a digital interaction |
|
X |
| Engage flows | List Gong engage flows | X |
|
| List prospects assigned flows | X |
|
|
| Assign prospects (contacts or leads) to an engage flow |
|
X |
|
| List Gong engage flow folders | X |
|
|
| Submit a bulk assignment of prospects to a flow |
|
X |
|
| Get the results of a bulk assignment of prospects to a flow | X |
|
|
| Unassign flows by CRM prospect ID |
|
X |
|
| Unassign flows by flow instance ID |
|
X |
|
| Get flow details and steps for one or more engage flows | X |
|
|
| Engagement | Report event of a custom action |
|
X |
| Report event of a content share |
|
X |
|
| Report event of a content view |
|
X |
|
| Entities | Ask about an entity | X |
|
| Generate a brief for a CRM entity | X |
|
|
| Integration settings | Integration settings |
|
X |
| Library | List of calls in a specific folder | X |
|
| Retrieve library folders | X |
|
|
| Meetings | Create a new Gong meeting |
|
X |
| Update a Gong meeting |
|
X |
|
| Delete a Gong meeting |
|
X |
|
| Validate Gong meeting integration |
|
X |
|
| Outcomes | List call outcomes | X |
|
| Permissions | List all company permission profiles for a given workspace | X |
|
| Permission profile for a given profile ID | X |
|
|
| List all users attached to a given permission profile | X |
|
|
| Give individual users access to calls |
|
X |
|
| Retrieve users that have specific individual access to calls | X |
|
|
| Remove specific individual users access from calls |
|
X |
|
| Update permission profile |
|
X |
|
| Create permission profile |
|
X |
|
| Settings | Retrieve scorecards details | X |
|
| Retrieve tracker details | X |
|
|
| List all company workspaces | X |
|
|
| Retrieve AI brief settings | X |
|
|
| Stats | Retrieve aggregated activity for defined users by date | X |
|
| Retrieve aggregated activity for defined users by a date range with grouping in time periods | X |
|
|
| Retrieve daily activity for applicable users for a date range | X |
|
|
| Retrieve answered scorecards for applicable reviewed users or scorecards for a date range | X |
|
|
| Retrieve interaction stats for applicable users by date | X |
|
|
| Targets | List target definitions | X |
|
| Upload target assignments |
|
X |
|
| Tasks | List user's tasks | X |
|
| Update task |
|
X |
|
| Users | List all users | X |
|
| Retrieve user | X |
|
|
| Retrieve user settings history | X |
|
|
| List users by filter | X |
|