Note: The name “SmartConnector” has changed to the “Integration App” as they are built on our Integration Platform as a Service (iPaaS), integrator.io.
Problem: Seeing duplicate credit memos when importing Amazon orders against a single NetSuite customer.
Solution: Remove the following mapping, which is causing the issue. "Apply: Replace All Lines". This is because with "Apply" mapping, NetSuite responds very slowly and a record can take up to 15-20 minutes to create.