Problem: When trying to sync Salesforce opportunities from one specific location to generate a Sales Order in NetSuite, an error message persists that reads "Celigo Sync Request Timed Out". The error is only appearing when the opportunities are coming from one specific business location.
Solution: The error is generating because the admin user that is used in the Celigo integration connection does not have access to all subsidiaries. The orders coming from the specific business location are within a specific subsidiary that the admin user does not have access to. By editing the Admin User role that is used for the integration to allow access to subsidiaries, the error is resolved and the opportunity syncs.