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Set up a basic auth connection to ServiceNow

Naga Sri Hari Gonaboyina
Updated

ServiceNow is a cloud computing platform that helps companies to manage digital workflows for enterprise operations.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instructions

Name your connection *

Enter a clear and distinguishable name.

Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

Subdomain *

Enter your ServiceNow subdomain. For example, if your ServiceNow account URL is https://test89098.service-now.com, then test89098 is your subdomain.

Auth type *

Select Basic as the authentication type.

Username *

Enter your ServiceNow account username.

Password *

Enter your ServiceNow account password.

Multiple layers of protection are in place, including AES 256 encryption, to keep your connection’s password safe. When editing this form later, you must enter this value again; it is stored only when the connection is saved and never displayed as text.

Tip

This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see Basic auth universal connector documentation.

Additional references