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Set up a token-based connection to PagerDuty

Naga Sri Hari Gonaboyina
  • Updated

PagerDuty is an incident management platform that provides reliable notifications, automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Set up a connection

This video demonstrates creating a PagerDuty connection.

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings: 

Setting Instructions
Name your connection * Enter a clear and distinguishable name.
Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.
Auth type * Select Token as the authentication type for this connection (the OAuth 2.0 option is described separately).
API key*

Enter your PagerDuty API key.
Multiple layers of protection are in place, including AES 256 encryption, to keep your connection’s API key safe. When editing this form later, you must enter this token again; it is stored only when the connection is saved and never displayed as text.

Fetch data How to retrieve the API key

Tip: This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see token auth universal connector documentation.

How to retrieve API key

  1. Sign in to your PagerDuty developer account.
  2. Navigate to Integrations > Developer tools > API access keys.
  3. Click + Create new API key. The Create API key page opens.
  4. Enter a Description.
  5. Check Read-only API key according to your requirements.
  6. Click Create key. The New API key details page opens.
  7. Copy API key.

Important: If you do not copy your new API key, you cannot see it again.

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