Articles in this section

Download EDI transactions & acknowledgments

After you build and run your EDI flows, view and download EDI transaction data & acknowledgments in the Celigo platform (integrator.io) from the dashboard.

Prerequisites

Before viewing or downloading file, ensure you meet the following requirements:

  • Subscription plan: You must have a B2B Manager subscription to access the EDI activity dashboard and raw payload storage.

  • Account permissions: You must have integration-level view or manage permissions to access and download raw EDI files. Access tokens respect your existing account role-based permissions.

EDI dashboard – Download EDI transactions or acknowledgments

When you exchange docs with trading partners, you can download the EDI file from the dashboard. Similarly, when a trading partner returns an acknowledgment response, you can extract the raw, unedited transmission payload file. Files are downloaded to your local device for troubleshooting or dispute resolution.

download-transaction-acknowledgment.png
  1. Go to Home > Dashboard > EDI activity.

  2. In the table, select the EDI transaction or acknowledgment row. (For acknowledgments, review the Ack status column. Only for valid statuses, the Download Ack option shows.)

  3. Based on whether you want to download EDI transactions or acknowledgments:

    1. EDI transactions: Click Download EDI file in an EDI transaction row.

    2. Acknowledgments: Click Download Ack in an acknowledgment row.

The platform generates and downloads the file to your default local directory.

Download acknowledgments – exceptions

You can download acknowledgments for completed acknowledgment flows , except when the Ack status is Failed, In progress, Not Applicable, or Not Received.

Acknowledgment (Ack) status reference

The dashboard tracks the statuses of all acknowledgments, sent to or received from trading partners. The table below describes the statuses of acknowledgments. You can view this detail in the Ack status column of an acknowledgment.

Acknowledgment statuses

Status

Description

Accepted

Document parsed successfully with no errors.

Accepted with errors

Document parsed successfully but contains non-critical errors.

Rejected

Document failed to parse; an acknowledgment was generated with a rejection reason.

Failed

The flow failed and could not generate an acknowledgment.

Not Applicable

The Send acknowledgment box is unchecked in the export configuration.

In Progress

An acknowledgment flow is currently running.

Not Received

An acknowledgment flow is expecting an acknowledgment but that has not arrived.

Platform (integrator.io) APIs – Download an EDI file or acknowledgment

Every programmatic retrieval event is recorded inside your account audit logs to ensure compliance and traceability.

EDI file: You can download an EDI transaction file using the following API call. In the call, for documentNumber, check the value in the specific column of the EDI activity dashboard.

GET /v1/edi/documents/{documentNumber}/ediFile

Acknowledgment: You can download an acknowledgment using the following API call:

GET/v1/ediTransactions/{_ediTransactionId}/faDetails

To get a specific transaction ID, use the following API call:

POST (v1/ediTransactions/query

For more information, see the Celigo developer docs..