The Celigo Product portal enables you to see the new features and enhancements we're working on or planning for upcoming releases. In addition, you can submit your ideas, vote on others' ideas, and add comments.
You can open the Product portal from the navigation bar in integrator.io:
- Use the tabs along the top of the page to see the different stages of our process and browse the items currently in each stage.
Under consideration – new ideas submitted by users or product managers, that product managers are considering for implementation in a future release.
Planned – The Product team is actively working on the feature design, functionality, and scope.
In progress – The feature is being built by our engineering team.
Released – The feature is live in the product. - Click a card in the portal to see more information about the feature and to provide feedback on the feature to the product management team.
Contents
Submit a new idea
We’d love to hear about your product ideas, new features, or suggestions for improvements. Submit your feedback to the product managers directly via the portal.
- On the top right of the Product portal, click Submit idea.
- Add comments to help us understand your use case(s), for example:
- What problem is your idea solving if implemented?
- Key criteria that must be met for your organization to gain value
- Business processes that would be impacted
- Potential cost savings or revenue growth for your organization
- Next to How important is this to you?, click the button that most accurately represents the value this new feature/enhancement would provide for your organization.
- Click Submit.
The first time you submit information, a message is sent to your email address that requires you to click a link to confirm your identity. This message will come from Productboard, our portal provider.
What happens after I submit an idea?
All submitted ideas are sent to the Product team to review and consider for implementation. If the idea has already been submitted by someone else, then your idea will get linked to the existing portal card. If your idea is a brand new idea, it may get published as a new portal card on the Under consideration tab. Other users may then upvote your idea. Not all submitted ideas will be posted as cards in the Product portal as this decision is at the discretion of each product manager.
See also, Additional FAQs.
Provide input on an existing idea
Your input on proposed features and enhancements helps us prioritize development and learn more about specific use cases.
- Click the card and read the text.
- At the bottom next to How important is this to you?, click the button that most accurately represents the value this new feature/enhancement would provide for your organization.
- Add comments to help us understand why you need this and how it would help you. For example:
- What problem is your idea solving if implemented?
- Key criteria that must be met for your organization to gain value
- Business processes that would be impacted
- Potential cost savings or revenue growth for your organization
- Enter your email address.
- Click Submit.
The first time you submit information, a message is sent to your email address that requires you to click a link to confirm your identity. This message will come from Productboard, our portal provider.
Tip: Save a link to an idea in a note so that you can easily refer back to it later. Simply click the share icon on the top right of the card, and then click Copy private link.
Additional FAQs
Can I report a bug?
A bug needs to be submitted through a Support ticket, which is sent directly to our Support team. In integrator.io, under Help, click Submit ticket.
How long will it take for my request to be reviewed?
The Product team reviews requests several times each week.
How will I know when my idea has been reviewed?
Unfortunately, there is no mechanism that allows us to send a message to you once your idea is submitted and reviewed. However, if your idea is linked to a card in the Product portal, you will get notified when the product manager sends an update message to all subscribers of that card.
Where can I get an update?
Each idea shared with the Product team is reviewed and taken into consideration as a potential future enhancement or new feature. If your idea is linked to a card in the Product portal, you will get notified when the product manager sends an update message to all subscribers of that card. Check back in to the portal to see if there has been any activity on your idea card.
Will I be alerted when my request is released?
Yes, if your submitted idea has been released in the product, you will get a notification sent to your email address.
If I upvote/vote on an existing feature, will I get notified when it’s released?
Yes, if the idea that you voted on has been released in the product, you will get a notification sent to your email address.
Why is it important that I vote on feature ideas?
The number of votes tells the Product team how important a particular feature is to our users. A feature with a high number of votes is more likely to get implemented in the product. This is a way for you as a user to make your voice heard, and we love to hear from you!
Why is it important that I submit ideas?
To build the best products and meet the needs of our users, we need to know what you think. By telling us what you need, or providing feedback to us on existing functionality, you help us understand you better, and make you a happier customer, which is essentially what we want. This is a way for you as a user to make your voice heard, and we love to hear from you!
Can I submit any product feedback through the portal?
Yes! Click the Submit idea button to provide any product-related feedback you would like to share with the Product team. We love hearing from you!
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