Retrieve the source name of an external app in your Shopify store

You can integrate your Shopify store with other external applications to generate returns. The refund transaction source will have the “source_name” of the app that creates a refund. Some of the commonly used applications that generate refunds are

To retrieve the source name and ID of that source or external application, perform the following steps:

1. Go to your Shopify store.
2. In the left pane, click Orders.
3. Open the appropriate refunded order.
4. In the browser address bar (URL), after the Shopify order number, enter /refunds.json to see the source name.
   
   Example: https://usstore.myshopify.com/admin/orders/1356273254482/refunds.json
5. Click Enter.
   
   
6. In JSON, below "transactions", you can find the “source_name”.
7. Enter this source name or source ID in the Ignore refund resources setting (Settings > Refund), before you run the Shopify refund to SAP Business ByDesign credit memo (add) flow.