Shopify – NetSuite Integration App

Learn the basics

• Shopify – NetSuite Integration App overview
• What integration flows are available in my edition?

Install & configure

• Install Shopify-NetSuite integration app
• Understand the Shopify quickstart configuration wizard
• Configure Shopify integration app settings
• Configure Shopify-NetSuite data flows
• Install an additional Shopify store with the same NetSuite account

• Troubleshoot Shopify - NetSuite errors 
• Advanced configuration 

Upgrade your integration app

• Upgrade Shopify-Netsuite integration app edition

Shopify and NetSuite orders and customers

• Understand the Shopify - NetSuite Integration App dependent flows
• Sync orders and customers from Shopify to NetSuite
• Configure NetSuite to Shopify order flow settings

• Configure customers 
• Configure orders 
• Troubleshoot order errors 
• Troubleshoot customer errors 
• Troubleshooting gift card and certificate errors 

Order payment and shipping fulfillment

• Sync province retail shipping tax to NetSuite

• Configure payments 
• Configure shipping and fulfillment 
• Troubleshoot shipping and fulfillment errors 

NetSuite item inventory to Shopify

• Configure NetSuite item groups 
• Configure item inventory 
• Troubleshooting item inventory errors 

NetSuite and Shopify billing

• Manage cash sale, invoice, billing, and customer deposits (Shopify - NetSuite Integration App)
• Billing: Advanced Settings for billing flows
• Manage tax codes for POS and Ship to State Website Orders
• Manage VAT in the Shopify EU marketplace

• Troubleshooting billing errors 

NetSuite items and Shopify products

• Manage and configure metafield definitions for Shopify products and its variants
• Prerequisites for Shopify - NetSuite Integration App Item Sync
• Sync NetSuite items as Shopify products

• Configure NetSuite items 
• Configure Shopify products 
• Troubleshooting item and product errors 

NetSuite and Shopify cancellations

• Sync cancellations between Shopify and NetSuite
• NetSuite Saved Search for order cancellation flow
• NetSuite Cancellation to Shopify Refund Issue

Shopify and NetSuite refunds

• Sync order refunds between Shopify and NetSuite
• Resolve Shopify refund errors
• Retrieve the source name of an external app
• Sync refunds to resolve or avoid "invalid sublist" error in Shopify – NetSuite integration app

Shopify payouts reconciliation (add-on)

• Install and configure the Shopify payout reconciliation add-on
• Reconcile your Shopify payouts using an add-on
• Understand Shopify payout related records created in NetSuite
• Understand Shopify payout variance transactions
• Consider line-level mappings to create deposits for Shopify payouts
• Shopify payouts FAQs

• Troubleshooting payout reconciliation errors 

Shopify Markets edition

• Understand the Shopify Markets edition of the Shopify - NetSuite integration app

Additional information

• Shopify Fulfillment Order API update
• Migrate to NetSuite fulfillment to Shopify fulfillment (add) batch flow
• Error: Connection could not be established. Target service might be inactive
• Shopify use cases for B2B and B2C customers
• Create a status field in NetSuite to map product status in Shopify

Release notes

• Shopify - NetSuite Integration App release notes (2015-2019)

• 2023 
• 2022 
• 2021 
• 2020