Feature Request: Add notes to errors, maybe even a "status"



  • Courtney Jordan Experience Strategy & Design Director Community moderator
    Celigo University Level 4: Legendary
    Awesome Follow-up
    Top Contributor

    Hi Steve Klett,

    I love this idea - thanks for posting it! This is actually something that our UX team was planning to do some testing on, so we'll involve you as soon as we can. If there is anything else that would be helpful for error messages, please let us know!

  • Scott Henderson CTO
    Celigo University Level 1: Skilled
    Answer Pro
    Top Contributor

    We are also planning to expose the ability to assign errors to specific users, and then users can view just their errors. The longer term vision is for you to be able to assign the errors directly to the team of people that can fix the problem, and then they can run the retry after fixing the issue, or resolve the error directly, etc...

    Notes and status fields will def be needed as well to support error assignments and being able to pass guidance, etc...

  • Rob Riccio

    This is welcome news - I've lost count of the number of times we've had errors waiting on investigation (often by Celigo support themselves), and therefore not 'Resolved', but also not something that can be acted on - Pending status would be quite useful. 

    I've also often wanted to be able to add notes to Resolved errors as to the rationale for simply Resolving instead of Retrying, for the future reference of myself or others (as an indication that things were not simply resolved in haste, by mistake, or without fully ensuring any action to deal with the record was taken).  There may have been action taken outside of just resolving the error which actually resolved the situation, and documenting what that was would be a valuable reference.


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