we would like to understand how to handle this case on Celigo.
POS order on Shopify on which a return is always made from POS.
upon return from POS, the customer is not refunded the amount but a gift is issued.
How can we drop the data on Celigo/Netsuite?
that is, we should record on the return both the returned item but also the issue of the voucher which on the return resets the amount of the returned item.
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