Shopify refund gift



  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Thanks for working with Support on this issue!

    Happy posting!

  • Chad Lockey

    Hello, did you ever find a solution to this? Our store's policy is refund only to gift card, that is 99% of our returns but it has never really worked. The return is made, and a gift card is created with the return value, the process is called an exchange in Shopify, but none of it imports to netsuite and it throws our books and inventory off. 


Please sign in to leave a comment.