Unable to create the order in NetSuite for the Shopify order #x As we could not find a matching payment method in NetSuite for the Shopify payment method 'X'

Idriss Talainte Oulili Strategic Partner

• January 06, 2023 13:31

Hey

 

This Error is because there is a missing payment method in the settings 

 

Error Message: Unable to create the order in NetSuite for the Shopify order #x As we could not find a matching payment method in NetSuite for the Shopify payment method 'X'

 

How to resolve :

define which payment method is missing it will be here: Shopify payment method 'X'

Go To Netsuite and Search for : Payment Methods

This is payment Method list 

Now Go to Celigo> Order > settings 

Add the missing Payment in the Source (Shopify)

in the Destination Side (Netsuite) confirm what the payment method will be against the missing one get it from the List 

You could get this error message for Other IA apps it's the same process

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  Anitha Abraham Community moderator Principal Technical Writer

  • January 11, 2023 10:01

  

  Idriss Talainte Oulili Thanks a lot for sharing this solution! It'll help others who run into the same error.

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