Bug causing hidden errors

Comments

5 comments

  • Official comment
    Katarina Brunnestom Director of Product Operations

    RESOLVED

    All errors have now been restored for all accounts.

  • Katarina Brunnestom Director of Product Operations

    UPDATE

    The team is working hard to fix this issue as soon as possible, and will continue to work over the weekend so that we can release a fix on Monday or Tuesday. We will continue to post updates to keep you informed.

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  • Katarina Brunnestom Director of Product Operations

    UPDATE

    We are planning to kick off a process to restore all errors today at 9 pm PST/6 am CET/10.30 am IST tomorrow. You may experience a slight delay in viewing new errors while this process is running. We will notify all users once the entire process has been completed.

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  • Katarina Brunnestom Director of Product Operations

    UPDATE

    During the dry run of the restoration process, the team encountered an issue, which has been resolved. As a precaution we have postponed the restoration process 24h, and hence it will instead kick off today at 9 pm PST/6 am CET/10.30 am IST tomorrow.

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  • Katarina Brunnestom Director of Product Operations

    UPDATE

    The error recovery process has been completed for the majority of accounts. If your account still has errors that have not been restored, you can expect them to be restored over the next few days, with the process expected to be complete for all accounts by Tuesday.

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