Failed to save record because Please configure the inventory detail for this line.
Hi,
Does anyone faced this issue, even if inventory details are configured in netsuite, order creation flow throws error: Failed to save record because Please configure the inventory detail for this line.
Thanks
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Hi Aakriti,
This error comes up because the item in NetSuite has inventory details (usually at least bin/lot numbers) but the incoming order data does not have those details mapped. There are a few additional steps that you need to complete in order to prevent this error.
Option 1: You can auto-assign the inventory detail (https://docs.celigo.com/hc/en-us/articles/360043109231-Auto-assign-inventory-detail-to-Shopify-orders-with-NetSuite-items)
Option 2: You can create and configure the sub-record mapping for the inventory detail (https://docs.celigo.com/hc/en-us/articles/360016510891-Configure-and-map-NetSuite-subrecords)
Best, Mina
Hi,
Auto assign inventory is not checked in our case. It does not cause issue for other orders. Only for few POS orders we are facing this issue.
I have Auto inventory checkbox in General Setup but still getting an error
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