Failed to save record because Please configure the inventory detail for this line.

Aakriti Longani

• April 11, 2023 12:31

Hi,

Does anyone faced this issue, even if inventory details are configured in netsuite, order creation flow throws error: Failed to save record because Please configure the inventory detail for this line.

Thanks

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  Mina Banoub Strategic Partner

  • April 11, 2023 13:56

  

  

  

  Hi Aakriti,

  This error comes up because the item in NetSuite has inventory details (usually at least bin/lot numbers) but the incoming order data does not have those details mapped. There are a few additional steps that you need to complete in order to prevent this error.

  Option 1: You can auto-assign the inventory detail (https://docs.celigo.com/hc/en-us/articles/360043109231-Auto-assign-inventory-detail-to-Shopify-orders-with-NetSuite-items)

  Option 2: You can create and configure the sub-record mapping for the inventory detail (https://docs.celigo.com/hc/en-us/articles/360016510891-Configure-and-map-NetSuite-subrecords)

  Best, Mina

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  Aakriti Longani

  • April 11, 2023 14:18

  Hi,

  Auto assign inventory is not checked in our case. It does not cause issue for other orders. Only for few POS orders we are facing this issue.

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