unable to create RMA [Missing Record]

Idriss Talainte Oulili Strategic Partner

• April 14, 2023 12:52

Hey all

i'm having wierd issue when i'm trying to create RA in NS from Amazon using FBA Returns Add-on

Error : attachItemLinesToRMA | RMA# 1065609 not found in NS

This Record exists in NS I even hardcode it in the lookup Criteria 

Internal Id of this RMA in NS

but still get this is issue in Standard flow i created custom flow to test and it working with no issues 

is this is a bug in the standard Amazon flow 


Thanks

6

• 

  Balasubramanian Mahadevan Community manager Senior Technical Writer

  • April 18, 2023 11:39

  

  

  Hi Idriss Talainte Oulili. Thank you for reaching out to us. I checked with our development team and they requested that you create a support ticket so that they can do further testing and find the reason why you are facing this issue. I noticed that you have created a support ticket with our support team and have informed them with the details.

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  Idriss Talainte Oulili Strategic Partner

  • April 18, 2023 12:09

  

  

  

  

  

  

  

  

  Balasubramanian Mahadevan Thank you so much!

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