"TypeError: Cannot read property 'fulfillable_quantity' of undefined" Shopify fulfillment and Acumatica Shipments

I'm reaching out here as well as the Shopify  community for any help.
My company uses integrator.io to connect Shopify and Acumatica, and my issue comes up during about 5 percent of Acumatica shipments to Shopify Fulfillment orders.  

On these orders I get an error stating "TypeError: Cannot read property 'fulfillable_quantity' of undefined" during a Post response map hook. 

I can't find a common link between the errored orders or items on the orders being error. 

 

I had a Celigo tech look at it and they added a null check, but this also errored and seemed to skip over some inventory items during the fulfillment. 

 

Has anyone else run in to this error or a similar error?

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  • Dustin Dickerson Moving this post to the Troubleshoot custom flows topic for better visibility.

    I notice that our Customer Success team is looking into this issue for you. Request you to provide the details requested by them in the Zendesk ticket #189858 so that they can investigate further.

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