Regarding the refund step of the settlement flow, does anyone else periodically receive refunds for orders which they have not yet been paid for? In my case, the FBA order has deferred payment because it's an invoiced order.
Celigo error on the refund flow (specifically at the "NetSuite Credit Memo Import" step) looks like this:
Credit Memo not created. Invoice is not paid sufficiently to process refund. Invoice status: open, Amount Paid in NetSuite: 0, Amazon Refundable Amount: 1.8. Settlement details: Settlement Id# 123456789, Amazon AFN Order# 111-123456-123456789.
In this case it's a small $1.80 refund for the shipping amount that was charged on the order.
Anyway, just wondering how others might deal with this.
I manually create the credit memo from the related invoice in NS. Then create the customer deposit and apply the CM to it. Then update the custom settlement transaction with the deposit #. Then run the settlement summary update flow. So that that I can then run the journal entry flow.
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