SalesForce Connections Offline

James K

• September 15, 2023 17:42

Just starting a couple of days ago, SalesForce connections have been going offline. They use the refresh token method, and apparently the tokens are expiring. What would cause this to start occurring when it hasn't happed previously. I've had these connections set up for at least a year now and not had the issue. Really causing some major issues.

Thank you for any help.

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  Anagha Mardavi Pandey Software Engineer

  • September 19, 2023 07:10

  

  Hi James K, May I know the environment this is happening for , EU or NA?

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  UK Rao

  • March 08, 2024 12:48

  James K I am having the same problem - how did you workaround this?  thanks

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  PSA Admin

  • March 08, 2024 13:06

  The problem resolved on its own. I believe it is a problem Celigo's servers, and yesterday we were having many connection issues.

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  PSA Admin

  • March 08, 2024 14:04

  Connection issue screen shots:

  

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  PSA Admin

  • March 08, 2024 14:04

  Error List:

  

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