Shopify To NetSuite Order Sync Failing for POS and Back End Orders

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Max Lyne

Hi All

 

We are having an issue with our Order sync flow, this works fine for any order placed via the website front end, all orders flow through to NetSuite without issue but are getting the same failure error for any order either placed via Shopify POS or for orders manually placed in the Shopify back end.

 

The error is 

Cannot read properties of undefined (reading 'price')

Code 422

Pre Map Hook

 

Any suggestions greatly appreciated 

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    Balasubramanian Mahadevan
    Community manager Senior Technical Writer
    Engaged
    Celigo University Level 2: Seasoned

    Max Lyne I notice that our support team has provided a resolution based on the ticket you raised with them. Hope your issue has been resolved. Please let us know if this issue recurs.

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