Error when updating the Item price in NetSuite

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8 comments

  • Tyler Lamparter Principal Product Manager
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    Aishwarya M J did you figure this out?

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  • Aishwarya M J Referral Partner
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    Hi Tyler Lamparter

    Not yet. Could you please share some suggestions?

    Thanks

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  • Muneswara Thotakura NetSuite Integration Whiz Salesforce Integration Whiz Software Engineer
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    Hi Aishwarya M J
        looks like you were using the old SuiteApp version, can you please check if you have version 1.11.0 or above? if it was a sandbox you can upgrade by yourself. if it was production you should have the latest if not you can create a ticket requesting to upgrade the version for suiteapp. we can push only to production, sandbox needs to be done by yourself. This issue we fixed in the 1.11.0 version.

    Thanks,

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  • Aishwarya M J Referral Partner
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    Hi Muneswara Thotakura

    We already have the version 1.20.0 for the Celigo integrator bundle in our NetSuite Sandbox. Could you please suggest any other possible reason for the issue?

    Thanks

     

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  • Muneswara Thotakura NetSuite Integration Whiz Salesforce Integration Whiz Software Engineer
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    Hi Aishwarya M J
        Looks like you were using restletVersion 'suiteapp2.0' in your import, so you need to check the SuiteApp, not the Suite bundle.

    Please check the SuiteApp installed list and check for the Celigo integrator.io version.
    You can upgrade the version for Sandbox through the SuiteApp marketplace itself. please update it.

    Thanks,

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  • Aishwarya M J Referral Partner
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    Hi Muneswara Thotakura

    Thank you so much for the help. The issue is resolved now.

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  • chris telep
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    Muneswara Thotakura this advice should be made more public, please. I have been struggling for almost a day on a cash sale creation flow with inventory details in one of our NetSuite Sandbox environments that was refreshed 2 months ago. Once I updated the version of the Celigo SuiteApp in Sandbox and retried the flow, it worked perfectly.

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  • Tom Santiago Principal Technical Writer Community moderator
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    Hi chris telep,

    Thanks for letting us know how to improve your experience of the knowledgebase. I'd like to get more feedback from you on how we might do a better job on getting you to the questions you're looking to resolve. Please email me at product_feedback@celigo.com so that I can get more information on where in the kb it might be better to deliver this information.

    Tom

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