Amazon Authentication Error

Yash Kumar Salesforce Integration Whiz NetSuite Integration Whiz
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Magento 2-NetSuite IA Certification
Salesforce-NetSuite IA Certification
Zendesk – NetSuite IA Certification
Celigo University Level 4: Legendary

I am getting the below error when trying to authenticate the connection for Amazon Seller central IA. I do have the super user access. Could somebody please comment on that what i may be overlooking here.

Error Screengrab

My User Permission

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Comments

7 comments

Date Votes
  • Justin Bodin
    Celigo University Level 4: Legendary
    Great Answer
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    I'm not sure exactly which permission set is required to access this page. Does it need to be the account owner?

    Or have you tried the Global User Permissions?:

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  • Balasubramanian Mahadevan Community manager Senior Technical Writer
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    Celigo University Level 2: Seasoned

    Yash Kumar Are you facing this error when you trying to install a store and authenticating the connection with Amazon Seller Central or is this error displayed when you are trying to create a custom flow? Have you tried the steps mentioned in the Set up a connection to Amazon Seller Central article? Please let us know these details so that we can assist you further.

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  • Yash Kumar Salesforce Integration Whiz NetSuite Integration Whiz
    • Edited
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    Salesforce-NetSuite IA Certification
    Zendesk – NetSuite IA Certification
    Celigo University Level 4: Legendary

    Balasubramanian Mahadevan We are trying to setup the connection for Amazon IA. And yes i followed the document. I believe it may be something related to the Amazon Permissions. 

    Could you please help me identify what are the must have Amazon permissions to setup the Connection? As in Amazon there is a way that you could be admin for a certain set of actions and due to this we may be missing out on something.

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  • Yash Kumar Salesforce Integration Whiz NetSuite Integration Whiz
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    Magento 2-NetSuite IA Certification
    Salesforce-NetSuite IA Certification
    Zendesk – NetSuite IA Certification
    Celigo University Level 4: Legendary

    Balasubramanian Mahadevan Justin Bodin This is all sorted now as i suspected few permissions were missing on the Amazon side.

    Thanks

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  • Balasubramanian Mahadevan Community manager Senior Technical Writer
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    Celigo University Level 2: Seasoned

    Yash Kumar That is great!!! Please share what were the Amazon permissions that you faced an issue with. We can consider including those details in our documentation so that other users who are looking to install the Amazon - NetSuite IA can get it done without facing similar issues.

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  • Yash Kumar Salesforce Integration Whiz NetSuite Integration Whiz
    Awesome Follow-up
    Engaged
    Magento 2-NetSuite IA Certification
    Salesforce-NetSuite IA Certification
    Zendesk – NetSuite IA Certification
    Celigo University Level 4: Legendary

    Sure Balasubramanian Mahadevan I have attached a link to a document which contains screengrabs of my current permission set which worked for me to setup the connection.

    https://docs.google.com/document/d/1qQtF_HNyVd813_Kn115zs_pvMEQJR1zF8DRzhGOMedU/edit?usp=sharing 

     

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  • Balasubramanian Mahadevan Community manager Senior Technical Writer
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    Celigo University Level 2: Seasoned

    Thanks for sharing this information, Yash Kumar. Will update the documentation as needed after discussing with our Product team.

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