Shopify Customer Metafield to Klaviyo Custom Property

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5 comments

  • Tyler Lamparter Principal Product Manager
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    Shadner Joseph couple questions:

    1. What do you have in the which field selection? Does Shopify store your Klaviyo person id on the subscriber object?
    2. What does your mapping look like? This works for me.

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  • Shadner Joseph

    Thanks for the reply! I am on the last step of the flow. I have the data passing through and on the last step I am not able to map the "Value Saved" custom property. When entered the error:

    {"status": 404, "message": "The requested resource does not exist."}
     
     
     

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  • Tyler Lamparter Principal Product Manager
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    Shadner Joseph the drop down of available fields doesn't show custom property fields. I would flip to mapper 2.0 as it's the recommended mapper, and then have "Value Saved" on the left and the mapped Shopify field on the right. However, the error you are getting is the error I received when I used an invalid profile id. Are you sure you are using the Klaviyo person id on your import setup?

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  • Shadner Joseph

    Tyler Lamparter

    Thank you the error was on my end. You were correct as I did not use the correct Klaviyo profile ID.

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  • Shadner Joseph

    Tyler Lamparter

    I have a separate flow to get the Klaviyo ID from Klaviyo and add to the existing customer tags on Shopify and concat "Klaviyo ID:" in the beginning of the ID itself in order to easily pull the ID on the other flow. The issue I'm running into is adding the Klaviyo ID to the customer tags as a new tag without removing the exiting customer tags. Thank you for your help as this has been a ongoing task with multiple complications.

     

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