NetSuite to Shopify Image Export Flow - Images fail to upload if more than 5 variants

I have had no issues using Celigo's flows to upload products along with images to Shopify since 2019.  However, I have noticed that the flow fails to sync images when I have more than 5 variants.   

Each of my variants have up to 8 images each.    

No one from Celigo support has been able to help me.  I opened a ticket with them about this issue months ago.  They keep saying the issue is with Shopify and for me to follow up with them.   When I follow up with Shopify they say it is Celigo's fault because the flow is working for other products.    


PLEASE HELP!

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  • Official comment

    Anthony Could you please inform us whether you have followed the guidelines outlined in this Knowledge Base (KB) article? Thank you!

  • following... i have a similar situation.... not sure how to sync more than 1 main image via a flow (without manually uploading). One would expect that to be standard functionality / well documented 

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