Need workflow to be delayed by X time from Shopify to Netsuite

Comments

5 comments

  • Nilesh Kumar Senior Product Manager
    Celigo University Level 4: Legendary
    Engaged

    Hi Stanley,

    Please use the setting "Sync orders created prior to" and set the value 10 here along with "last updated time". This should address the use case. 
    Regards
    Nilesh

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  • Stanley Lew

    So the field 'Lag for next run flow' should be blank?

    Can you help me understand what those two fields mean exactly? There seems to be some misunderstanding what they do? 

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  • Nilesh Kumar Senior Product Manager
    Celigo University Level 4: Legendary
    Engaged

    Hi Stanley,

    You can leave the Lag for the next flow run as blank. In this scenario new order syncing will be delayed by 10 minutes as per the setting Sync orders created prior to set as 10.

    Please note, if there is any order edit on the existing order in last 10 minute, then it will be picked by the flow as you have set the first criteria Filter order by Last updated time.
    For details of the functionality I would suggest to check the helptext mentioned in the setting (Sharing screenshot for reference). There we have explained with example on what exactly is being done.

    The changes made here will be reflected in flow "Shopify order to NetSuite order (cash sale or sales order)"  under the bubble "Get orders from Shopify" > Relative URI.

    Hope this helps.
    Regards
    Nilesh

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  • Stanley Lew

    I have inputted the 10 within "sync orders created prior to".

    The lag didn't make sense. The order came into Shopify at "12:35 pm EST" and with no edits on the order. It was imported to NetSuite at "1:52 pm EST". Shouldn't it just be 10 mins?

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  • Stanley Lew

    Hi Nilesh Kumar. Any other ideas or insights?

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