Connexion problem
I have a couple of issues that I was hoping you could assist me with.
The first problem is with the PostgreSQL connector. I have filled in all the fields as required, but I keep receiving an error. I have tried various options, including using cloud and on-premise settings, ports 5233 and 52320.
The second issue is related to the second branch in HubSpot. When mapping, I am unable to locate the output from the preceding connector (Salesforce).
Have a nice day.
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Hi Maryem Chaibi,
I've moved your post to our Troubleshoot custom flows section for more visibility! Thanks!
Hi Maryem Chaibi,
Issue 1:
Have you whitelisted our IP addresses?
Postgres documentation for whitelisting IP addresses: https://www.postgresql.org/docs/9.1/auth-pg-hba-conf.html
Integrator IO's IP Addresses: https://celigosuccess.zendesk.com/hc/en-us/articles/115003717028-Whitelist-integrator-io-IPs.
Issue 2:
It appears that Salesforce record is not meeting the criteria for the second Hubspot branch's branching rule, leading to its absence in the mapping preview. I recommend inserting a record into the Salesforce export mock output section that fulfills the criteria of the second branch. This will ensure the record becomes available for mapping.
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